Where is my order/tracking?
If you haven't received any form of tracking or your order is taking longer than expected, then visit our dedicated shipping help centre here.
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Email Us
You can email our friendly customer service team for any other issues or queries. We aim for a 24 hour response time.
Frequently asked questions
How do i make a return?
Easy! Simply download, print and fill in our handy return form here. We recommend using a tracked postal service as your request cannot be actioned in the event of non-receipt at our returns department.
Return to:
One Glove Returns,
Unit 2 Blackthorne Rd,
Slough,
England, SL3 0DA
Important: This is a third party fulfilment centre, please do not visit this facility as security will refuse entry.
My gloves have worn down quicker than expected
It is important to understand the nature of goalkeeper gloves and latex palms before use. Gloves should be viewed as a consumable that need replacing multiple times a year. To learn more about how gloves wear down and if your abrasion is normal, visit the page here.
Head Office
The beating heart of all things One Glove. Our newly renovated HQ is truly goalkeeping heaven - featuring a sports lounge, events space AND a studio. Everything OG is designed, developed and tested right here. Soon, you'll be able to visit yourself with pre-booked try before you buy appointments.
Address:
The One Glove Company Limited,
Old Auction House, Geddings Road, Hoddesdon, Hertfordshire, England, EN11 0NT
General Enquiries:
info@theoneglove.comCustomer Support:
support@theoneglove.comDistribution Enquiries:
distributors@theoneglove.comSponsorship Enquiries:
sponsorship@theoneglove.com
